Shipping policy

Shipping Policy

We process and ship orders promptly to ensure your products arrive safely and efficiently.

Order Processing

Orders are typically processed within 1–3 business days (excluding weekends and holidays). During high-volume periods, promotions, or holidays, processing times may be slightly extended.

Shipping Methods & Delivery Times

We ship using reputable carriers to provide reliable delivery. Shipping times are estimates and begin once your order has shipped, not when it is placed. Delivery timelines may vary based on location, carrier delays, weather, or other factors outside our control.

Shipping Rates

Shipping rates are calculated at checkout based on your location and selected shipping method.

Address Accuracy

Please ensure your shipping address is entered correctly at checkout. We are not responsible for delays, failed delivery, or lost packages due to incorrect or incomplete addresses provided by the customer.

Tracking Information

Once your order ships, you will receive a confirmation email with tracking details so you can follow your package in transit.

Lost, Stolen, or Delayed Packages

Once a package has been marked as delivered by the carrier, responsibility transfers to the customer. We are not liable for lost or stolen packages after confirmed delivery. If a shipment is delayed or appears lost in transit, please contact the carrier directly using the provided tracking information.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery with clear photos of the product and packaging so we can assist you.

International Shipping

If international shipping is available, customers are responsible for any customs duties, taxes, or fees imposed by the destination country. Delivery timelines may vary due to customs processing.

Shipping Restrictions

We currently ship only to approved regions. Certain products may have shipping restrictions based on local regulations.